Role details

Operations Analyst

Johannesburg   •   R420,000 - R500,000   •  Permanent

Bullet points

  • Top Insurance Company in South Africa for Rest of Africa position based om JHB
  • Technical Operations as well as SQL script writing

About Our Client

My Client is one of the leading Insurance Companies in South Africa and they have expanded into the rest of Africa.

They are a progressive African wealth management group - they have been in the industry for over 5 decades and thus have the ability to deliver innovative long-term solutions that assist customers to achieve financial stability in their chosen lifestyles and throughout their life cycles.

Job Description

The Operations Analyst may also be responsible for limited scope/risk projects and will therefore be expected to liaise with stakeholders (both within and external to South Africa) in order to elicit, document, analyse, communicate and validate requirements for changes to business processes, products, policies and information systems.

  • Operational Support
  • Install/update schemes on Insurance administration systems.
  • To test IT systems to ensure compliance with specifications and ensure integrity of existing functionality
  • Escalation of unresolved network, hardware or application problems affecting production to Group IT or Bank IT or System vendors.
  • Regular review/audit of business practices and procedures to ensure all schemes are loaded on the system and there is compliance with business rules, legislative requirements and audit recommendations. May need to conduct user training to ensure compliance with policies and procedures.
  • Communication and Risk Management
  • Provide regular accurate honest communication to all relevant stakeholders.
  • Ensure all communication is clear, easy to understand and with timeline driven actionable items where required.
  • Regularly review all identified operational risks.
  • Implement necessary controls and review regularly to manage residual risk to an acceptable level.

The Successful Applicant

  • Has worked within an Operations environment for a minimum of 5 years with experience in resolving technical user queries and writing SQL scripts.
  • Demonstrates an understanding of end-to-end process for Life Products.
  • Demonstrates understanding of features and benefits for Group Life products and services.
  • Must have applied knowledge of SQL Script writing and executing SQL queries, SQL database maintenance and SQL application.

  • Insurance Industry knowledge (procedures, rules and processes, developments in industry).
  • Insurance Product Knowledge.

What's on Offer

The Operations Analyst position allows a lucrative package with great benefits and opportunities for travel into Africa once a quater however based in Johannesburg

Apply for this job

Click the Apply or LinkedIn button below or contact Mishka Narot on +27 11 303 8311 quoting job reference 14270
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