Head of Strategy and Growth

South Africa Permanent View Job Description
You will be essential in executing business strategies, managing P&L responsibilities, and leading cross-functional teams. Your contributions will be crucial to the success of the company's connected asset platform, driving overall business growth and operational excellence.
  • Demonstrated success in delivering outcomes through strategic decision-making
  • Capable of motivating and uplifting individuals to reach their full potential

About Our Client

Founded to transform financial access across Africa, this leading fintech company is dedicated to empowering individuals and businesses through innovative solutions. By leveraging cutting-edge technology, the company provides a range of services, including mobile payments, lending, and savings tools, designed to meet the diverse needs of its customers. With a commitment to financial inclusion, it aims to bridge the gap for the underbanked and underserved populations, driving economic growth and improving lives across the continent. Through strategic partnerships and a customer-centric approach, the company continues to set new standards in the fintech industry, fostering a more accessible financial landscape for all.

Job Description

Profit and Loss Management: Oversee the full spectrum of Profit and Loss (P&L) management for the South African market, including the establishment and achievement of financial targets, expense management, and margin optimisation.

Team Leadership: Inspire and develop a high-performing team across various functions such as sales, finance, customer care, and operations. Create a positive work environment that embodies the company's core values.

Company Culture: Foster a culture of progress, clarity, and ownership, ensuring all team members understand and exemplify these core principles in their daily activities.

Budget Development: Assist in the formulation of annual budgets and detailed operational plans, focusing on driving customer acquisition and retention.

Performance Monitoring: Continuously assess and analyse business performance against key performance indicators (KPIs). Identify improvement areas and implement strategies to enhance overall performance.

Route to Market Plans: Create and execute comprehensive route-to-market strategies for all sales and distribution channels, ensuring effective implementation to maximise market reach and sales performance.

Operational Alignment: Align operational processes to support strong credit performance and meet customer retention targets, ensuring efficient execution of all operational activities in line with business goals.

Financial Reporting: Aid in the preparation and review of financial reports and budget plans, ensuring alignment between financial activities and operational requirements.

Stakeholder Management: Build and maintain relationships with key stakeholders, including suppliers, distributors, retailers, and telecommunications partners. Facilitate effective communication and collaboration to support business objectives.

Market Analysis: Conduct research and analysis to identify market trends, opportunities, and competitive threats, leveraging insights to inform strategic decisions and business development efforts.

Customer Experience: Oversee the creation and implementation of customer experience strategies to achieve high levels of customer satisfaction and retention.

Strategic Partnerships: Identify and forge strategic partnerships that align with business objectives and contribute to market growth.

The Successful Applicant

Education: Bachelor's degree or equivalent; alternatively, 5 to 10+ years of relevant experience in operations, sales, or distribution, showcasing strategic decision-making capabilities and strong business acumen. An MBA or advanced degree is highly preferred.

Skills and Attributes:



  • Results-Oriented: Demonstrated ability to achieve outcomes through effective decision-making and problem-solving.


  • Inspirational Leadership: Skill in motivating and inspiring individuals to perform at their best.


  • Customer Focus: Dedicated to delivering exceptional customer experiences through excellence in operations and service execution.


  • Stakeholder Management: Strong ability to coordinate with internal teams and manage relationships with external partners, retailers, and distributors.


  • Self-Motivated: A proactive approach with a strong sense of ownership and drive to succeed.


  • Proactive Leadership: An engaging and visible leader with outstanding organisational, influencing, and communication skills.


  • Adaptability: Thrives in dynamic environments with frequent changes and a sense of urgency to complete tasks.


  • Integrity and Governance: Committed to high ethical standards and good governance practices, demonstrating transparency and integrity.

What's on Offer

Impact: Join a company that is transforming access to essential products and services across Africa. Be part of their mission to make financing for everyday essentials accessible to all, enhancing the lives of underbanked and underserved communities.

Growth: Experience the chance to thrive in a dynamic, fast-paced environment, with numerous opportunities for career advancement and professional development.

Culture: Collaborate with a team that prioritises progress, excellence, and humility. Enjoy an inclusive work culture that fosters innovation and encourages excellence.

Contact
Ryan Olver
Quote job ref
JN-092024-6545476
Phone number
+27113038310

Job summary

Function
Banking & Financial Services, Insurance
Specialisation
Credit Analysis & Research
Industry
Financial Services
Location
South Africa
Job Type
Permanent
Consultant name
Ryan Olver
Consultant phone
+27113038310
Job Reference
JN-092024-6545476