Jr Business Analyst

The Jr Business Analyst will be responsible for the following:

Key Responsibilities
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Assist in gathering, documenting, and analysing client requirements * Work with internal teams to map and design workflows, processes, and system use cases
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Support the configuration and rollout of workflow-based solutions across platforms
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Translate business needs into functional specifications for development teams
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Participate in solution testing, validation, and quality assurance processes
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Assist in identifying process inefficiencies and recommending improvements
* Maintain clear documentation of workflows, processes, and system configurations
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Engage and train customers around the implementation of the solutions
Key Areas of Exposure
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Workflow automation and digitisation
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Asset verification and operational auditing
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Mobile and field-based workforce solutions
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Vehicle and Body Worn Cameras
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Mission Critical Push to Talk
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Mobile Device Management
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Integration of systems and data flows
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Process optimisation within government and enterprise environments
Minimum Requirements
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Bachelor's degree in one of the following:
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BCom Business Management
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BCom Information Systems
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Computer Science
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Industrial Engineering
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Business Analytics or similar
* 1-3 years working experience (internship or practical exposure advantageous)
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Strong analytical and problem-solving skills
* Ability to structure and document processes clearly
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Good communication skills (written and verbal)
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High attention to detail and willingness to learn
Advantageous
* Exposure to workflow tools, low-code/no-code platforms, or process mapping tools
* Basic understanding of APIs, integrations, or system architecture
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Experience working with clients or in a consulting-type environment
* Familiarity with CRM, ticketing systems, or project tools (e.g., Zoho etc.)