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Key Account Manager

Johannesburg Permanent Work from home View Job Description
An exciting opportunity is available for a Key Account Manager covering Lusophone Africa. Focuses on a rapidly growing regional market.You will be responsible for growing revenue from existing accounts while identifying and securing upsell and cross sell opportunities.
  • Exciting new role
  • Work across Lusophone Africa

About Our Client

A global risk and data solutions provider supports businesses of all sizes to drive revenue growth, improve operational efficiency, and enhance customer experience. Its offerings help organisations tackle complex challenges across areas such as financial crime compliance, identity verification, fraud and credit risk mitigation, and customer data management.

Job Description

Key Responsibilities

  • Develop and implement a strategic plan for your portfolio, understanding customer needs, challenges, and growth opportunities.
  • Manage existing accounts to drive retention, upselling, and cross-selling opportunities.
  • Responsible for following up on regional leads, outbound calling and social selling using LinkedIn and other applications.
  • Collaborate with colleagues across teams to maximize the use and value of our products and services.
  • Keeping up to date with market and competitive developments, such as major regulatory changes and new product offerings
  • Maintain accurate forecasts and customer data using Salesforce or a similar CRM tool.
  • Meet and exceed quarterly business and revenue goals.
  • Travel to these regions is part of the role (estimate quarterly trips)

The Successful Applicant

A successful Key Account Manager should have:

  • Fluent in Portuguese (business level) and English. (NB)
  • Experience in Lusophone markets (NB)
  • Experience in Financial services or IT consulting (NB)
  • 4-7 years of working experience
  • Demonstrated success in account management and upselling/cross selling to existing client base, preferably in Financial Services, SaaS, or data-driven industries.
  • Experience with value-based or consultative selling approaches.
  • Working knowledge of Salesforce.
  • Strong communication and relationship-building skills, including experience presenting or networking at client or industry events.
  • Experience of a proven sales methodology (e.g. SPIN, Insight Selling, MEDDICC) is also a plus

What's on Offer

  • A permanent role with a well-regarded organisation.
  • Salary + Commission



If you're ready to take the next step in your career as a Key Account Manager, I encourage you to apply today!

Contact
Hervine Muya
Quote job ref
JN-012026-6927075
Phone number
+27113038304

Job summary

Function
Sales
Specialisation
Account Manager
Industry
Technology & Telecoms
Location
Johannesburg
Job Type
Permanent
Consultant name
Hervine Muya
Consultant phone
+27113038304
Job Reference
JN-012026-6927075
Job Nature
Work from home