Maintenance Manager

Maintenance Planning and Operations:

• Oversee and update the preventive and corrective maintenance plan
• Ensure equipment is in optimal condition to reduce downtime.
• Schedule routine maintenance plan for building infrastructure as per hotel standards and conduct regular inspections, addressing malfunctions promptly.
• Collaborate with Hotel Management and the Technical Services Department to set short- and long-term objectives.
• Work with the General Manager and Head of Technical Services on major repairs, upgrades, and capital projects.
• Coordinate with the CTS department during renovations and major projects, and manage subcontractors for efficient operations.
• Ensure smooth communication between management, CTS, and the maintenance team through regular briefings and meetings.

Team Leadership and people management:

• Collaborate with People & Culture on manpower planning, recruitment, performance reviews, promotions, development, and disciplinary matters, ensuring adherence to HR policies and values.
• Report and investigate incidents, accidents, and disciplinary issues as per policies.
• Lead, train, and supervise the Maintenance team, promoting productivity, safety, and accountability.
• Assign tasks, monitor progress, and evaluate performance
• Set KPIs, conduct performance reviews, and ensure the team has the necessary skills and tools.
• Plan training and development activities and provide coaching to maintenance staff, fostering a culture of excellence.

Utilities Management:

• Monitor and analyze energy and water consumption.
• Collaborate with the Technical Services Department to review sustainability action plans and set measurable targets (e.g., energy, water, waste).
• Optimize technological tools for managing utilities.

Budget Management:

• Forecast operational expenses in collaboration with Hotel and Technical Services Departments.
• Produce monthly expense reports and analyze operating costs.
• Coordinate capital expenditure projects and identify cost-saving opportunities.

Compliance and Standards:

• Ensure adherence to regulations, codes, and safety standards.
• Maintain records of inspections, certifications, and licenses.
• Implement safety protocols to minimize risks to guests and staff.
• Support internal and external audits and collaborate on action plans.
• Promote eco-friendly practices, reducing environmental impact.

Emergency Response:

• Assist in implementing procedures for maintenance-related emergencies (e.g., power outages, leaks).
• Coordinate with departments and external services for quick resolution.
• Respond to emergencies during odd hours, weekends, holidays, and natural calamities.