Restaurant Manager

Democratic Republic of the Congo Permanent
  • Restaurant Manager
  • Africa (Congo)

About Our Client

Our client is a leading diversified group in Democratic Republic of Congo.

Job Description

  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant's good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations

The Successful Applicant

  • Proven work experience as a Restaurant Manager, or similar role
  • Proven customer service experience as a manager
  • Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
  • Strong leadership, motivational and people skills
  • Acute financial management skills
  • BSc degree in Business Administration; hospitality management or culinary schooling is a plus

What's on Offer

Our client offers interesting salary and advantages.

Contact
Thierry Piat
Quote job ref
JN-102021-3617665
Phone number
+27 11 303 8300

Job summary

Job function
Retail
Subsector
Operations
Industry
Leisure, Travel & Tourism
Location
Democratic Republic of the Congo
Contract type
Permanent
Consultant name
Thierry Piat
Consultant phone
+27 11 303 8300
Job reference
JN-102021-3617665