Restaurant Manager

République Démocratique du Congo Permanent
  • Restaurant Manager
  • Africa (Congo)

À propos de notre client

Our client is a leading diversified group in Democratic Republic of Congo.

Description du poste

  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant's good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations

Profil recherché

  • Proven work experience as a Restaurant Manager, or similar role
  • Proven customer service experience as a manager
  • Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
  • Strong leadership, motivational and people skills
  • Acute financial management skills
  • BSc degree in Business Administration; hospitality management or culinary schooling is a plus

Informations complémentaires

Our client offers interesting salary and advantages.

Contacter
Thierry Piat
Indiquer la référence de l'offre
JN-102021-3617665
Téléphone
+27 11 303 8300

Résumé du poste

Secteur
Commerce de détail
Sous-secteur
Opérations
Industrie
Leisure, Travel & Tourism
Localisation
République Démocratique du Congo
Type de contrat
Permanent
Nom du consultant
Thierry Piat
Contact du consultant
+27 11 303 8300
Référence de l´offre
JN-102021-3617665