Senior Implementation Project Manager

Mauritius Permanent
  • Project Management
  • Implementation

About Our Client

The client is a global software company that provides solutions for organizations of all sizes, from small businesses to global organizations.

Job Description

Manage a Project Portfolio:

  • Manage multiple, concurrent projects and/or manage complex, multi-dimensional projects ensuring quality, on-time and on-budget implementations
  • Plan, manage and communicate the progress of the project, achieving project milestones and maintaining momentum of the project
  • Utilize a mix of global resources within a matrix environment to ensure maximum productivity
  • Utilize the company's methodology to drive implementations to successful completion, ensuring a high level of customer satisfaction
  • Set and manage customer expectations in regard to project scope and timeline, the company and customer responsibilities, stakeholder roles and responsibilities, project governance (communication, change control, escalation), risk management and organizational readiness
  • Present and manage sign-off of key milestones and deliverables, such as project kick-off, Discovery workbook, Discovery Recap document, project plan, status report, steering committee report, change requests, Sandbox review, user acceptance testing, Support transition, project closure
  • Effectively transition customers to Support
  • Participate in and/or lead project health checks and post go-live analysis on completed projects with PMO

Ensure High Customer Satisfaction and Referencability:

  • Adhere to and promote highest quality standards in project delivery and contribute to PMO
  • Motivate team to document solutions and leverage and contribute to a solutions repository
  • Assist customer in driving the UAT process

Focus on Continuing Education:

  • Contribute to enhancement of the company implementation methodology and PMO; provide feedback on tools and templates; lead best practice and methodology improvement initiatives
  • Participate in Continuing Education sessions
  • Complete new release training on a timely basis; be familiar with new and/or enhanced functionality in each product release
  • Mentor consultants and project managers on best practice consulting re: facilitating workshops, soliciting and documenting requirements
  • Provide Sales Support:
  • Prepare Change Requests as required to capture change in scope and/or timeline

The Successful Applicant

Candidate's Profile

  • The Senior Implementation Manager will be based in Mauritius and will require the following attributes:
  • Post-Secondary Degree or Diploma in Computer Science, Business Administration or Commerce
  • Project Manager Professional designation or similar certification
  • Has worked in a project environment with responsibility to drive deliverables in a timely manner
  • Proficient with Project Management tools & methodologies
  • Demonstrated capability to work collaboratively with diverse stakeholder groups
  • Excellent analytical, problem solving & decision-making skills, verbal and written communication, interpersonal and negotiation skills
  • A team player with a track record for meeting strict deadlines
  • Ability to work in a fast-paced environment and ability to sustain long hours in key periods, for example quarter ends
  • Skilled in time management
  • Background in managing projects that delivered technology-based solutions

What's on Offer

This is a great opportunity for someone who is driven to excellence and innovation, and who is invested in his/her own career development.

Steicy Gya
Quote job ref
Phone number
+27 11 303 8300

Job summary

Job function
Information Technology
IT Project & Programme Management
Technology & Telecoms
Contract type
Consultant name
Steicy Gya
Consultant phone
+27 11 303 8300
Job reference