Enterprise Project Specialist

* Lead the review, mapping, redesign and optimisation of business processes and identify opportunities for automation and digital enablement;* Lead BPR, digital transformation and enterprise software implementation projects from initiation through to implementation and post-implementation review;* Translate business requirements into functional and technical solutions, including workflow automation, system enhancements and integrations;* Coordinate the implementation and integration of enterprise and insurance-related systems, APIs and third-party technology/FinTech solutions;* Develop business cases, project plans, implementation roadmaps and process governance frameworks;* Collaborate with business and technology teams to streamline workflows, improve customer journeys and enhance operational efficiency;* Monitor project timelines, risks, budgets, dependencies and deliverables, ensuring effective project governance; and* Track post-implementation benefits, system performance and process improvements to support sustainable change and business outcomes