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Digital Transformation & Innovation Specialist

Mauritius Permanent View Job Description
This role is pivotal in the digital transformation journey of the company and will be required to hold strong expertise and experience in insurance, financial services and Fintech. The resource person will focus on driving innovation, streamlining of business processes, automation of core service and experience journeys, and driving efficiencies and automation with AI tools amongst others.
  • Digital Transformation
  • Insurance / Financial Services

About Our Client

This organisation operates within the insurance sector and is recognised for its focus on innovation and technology. With a stable and established presence, the company prioritises delivering exceptional services while fostering a supportive and professional work environment.

Job Description

  • Lead the identification, design, and implementation of digital solutions to improve efficiency and service delivery;
  • Analyse existing processes and recommend automation, system enhancements, or technology-driven improvements;
  • Develop and maintain the organisation's digital transformation roadmap in alignment with strategic objectives;
  • Coordinate with IT and business units to ensure successful integration of digital tools;
  • Scan the market for emerging technologies, tools, and digital trends relevant to the organisation;
  • Monitor budgets, timelines, risks, and deliverables to ensure successful project outcomes; and
  • Provide training, demonstrations, and support to end-users on newly deployed tools or systems.

The Successful Applicant

A successful Digital Transformation & Innovation Specialist should have:

  • Degree in Information Technology, Computer Science, or related field including a minimum of 4 years in digital transformation, business process improvement, innovation, or technology-driven roles;
  • Hands-on experience with automation tools (e.g., Power Automate, RPA, workflow tools), data analytics platforms, or AI-driven applications;
  • Proven track record managing digital projects or implementing process improvements;
  • Strong problem-solving, analytical, and communication skills; and
  • Ability to work cross-functionally and drive adoption of digital change.

What's on Offer

  • Comprehensive medical insurance coverage.
  • Housing benefits to support relocation or accommodation needs.
  • Opportunity to work in a leading organisation within the insurance industry.
  • Engaging and forward-thinking company culture.



If you are passionate about driving innovation and digital transformation in the insurance sector, this permanent role in Mauritius offers the perfect opportunity to make a significant impact. Apply now to join a team that values technological progress and excellence.

Contact
Jeremy Yan
Quote job ref
JN-052026-7010725
Phone number
+230 460 55 93

Job summary

Function
Information Technology
Specialisation
IT Project & Programme Management
Industry
Insurance
Location
Mauritius
Job Type
Permanent
Consultant name
Jeremy Yan
Consultant phone
+230 460 55 93
Job Reference
JN-052026-7010725