Information System Manager

About Our Client

A leading hospitality groups in the Indian Ocean, with over 45 years of industry experience

Ensure stable IT operations across Head Office, Business Units, and Data Centre, including end-user support and L3 escalations
Manage user lifecycle and access controls across core systems (AD, Microsoft 365, Opera, Simphony, Oracle EBS, etc.)
Drive continuous improvement of IT services, service desk, and user satisfaction
Define and enforce IT policies, standards, and procedures
Lead delivery of strategic IT projects
Own infrastructure roadmap (on-prem, Data Centre, Oracle Cloud Infrastructure)
Lead infrastructure, cloud, and security initiatives (AD hardening, SCCM, Intune, backups, server management)
Oversee Microsoft 365 security and endpoint protection tools
Monitor and manage Oracle OCI environment
Support network and cybersecurity tools deployment and policy enforcement
Ensure support, configuration, and performance of core hospitality systems
Collaborate with Operations and Finance teams
Manage IT budgets (Opex & Capex), assets, vendors, and SLAs
Conduct system and access reviews and ensure governance compliance
Drive sustainable IT practices
Collaborate with internal stakeholders to ensure alignment across all technical streams
Lead and Support team performance, engagement, and training

Degree in IT, Information Systems, Computer Science, or related field
7-10 years' IT experience, including 3+ years in a leadership role
Experience in multi-site environments (hospitality experience is an advantage)
Proven experience delivering infrastructure, cloud, and security projects
Strong technical expertise across Microsoft ecosystem (AD, SCCM, Intune,
Microsoft 365, Azure), infrastructure & virtualisation (VMware, Hyper-V, Windows Server, storage), backup & DR (Veeam), cloud platforms (Azure, OCI), security & governance (ISO 27001, EDR, PAM), and hospitality systems
(Opera, Simphony, Oracle EBS, TNG Spa or equivalent)
Relevant certifications (Microsoft, Azure, ITIL) are an advantage
Strong analytical, problem-solving, and organisational skills, with the ability to
manage multiple priorities and stakeholders
High level of ownership, governance, and communication skills, with flexibility
to support after-hours requirements
Valid driving licence with willingness to travel