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Information System Manager

International Permanent View Job Description
An Information System (IS) Manager to drive strategic projects, manages the Head Office IT team, owns the IT Opex/Capex budget and ensures consistent service delivery across all Business Units (BUs). He/she will report tothe Chief Information Officer.
  • Microsoft ecosystem, infrastructure, cloud, and security projects
  • Microsoft, Azure, ITIL

About Our Client

A leading hospitality groups in the Indian Ocean, with over 45 years of industry experience

Job Description

  • Ensure stable IT operations across Head Office, Business Units, and Data Centre, including end-user support and L3 escalations
  • Manage user lifecycle and access controls across core systems (AD, Microsoft 365, Opera, Simphony, Oracle EBS, etc.)
  • Drive continuous improvement of IT services, service desk, and user satisfaction
  • Define and enforce IT policies, standards, and procedures
  • Lead delivery of strategic IT projects
  • Own infrastructure roadmap (on-prem, Data Centre, Oracle Cloud Infrastructure)
  • Lead infrastructure, cloud, and security initiatives (AD hardening, SCCM, Intune, backups, server management)
  • Oversee Microsoft 365 security and endpoint protection tools
  • Monitor and manage Oracle OCI environment
  • Support network and cybersecurity tools deployment and policy enforcement
  • Ensure support, configuration, and performance of core hospitality systems
  • Collaborate with Operations and Finance teams
  • Manage IT budgets (Opex & Capex), assets, vendors, and SLAs
  • Conduct system and access reviews and ensure governance compliance
  • Drive sustainable IT practices
  • Collaborate with internal stakeholders to ensure alignment across all technical streams
  • Lead and Support team performance, engagement, and training

The Successful Applicant

  • Degree in IT, Information Systems, Computer Science, or related field
  • 7-10 years' IT experience, including 3+ years in a leadership role
  • Experience in multi-site environments (hospitality experience is an advantage)
  • Proven experience delivering infrastructure, cloud, and security projects
  • Strong technical expertise across Microsoft ecosystem (AD, SCCM, Intune,
  • Microsoft 365, Azure), infrastructure & virtualisation (VMware, Hyper-V, Windows Server, storage), backup & DR (Veeam), cloud platforms (Azure, OCI), security & governance (ISO 27001, EDR, PAM), and hospitality systems
  • (Opera, Simphony, Oracle EBS, TNG Spa or equivalent)
  • Relevant certifications (Microsoft, Azure, ITIL) are an advantage
  • Strong analytical, problem-solving, and organisational skills, with the ability to
  • manage multiple priorities and stakeholders
  • High level of ownership, governance, and communication skills, with flexibility
  • to support after-hours requirements
  • Valid driving licence with willingness to travel

What's on Offer

To be part of a well established company with a competitive package

Contact
Yelena Yin
Quote job ref
JN-042026-7007785
Phone number
+27 11 303 8300

Job summary

Function
Information Technology
Specialisation
Senior IT Management
Industry
Technology & Telecoms
Location
International
Job Type
Permanent
Consultant name
Yelena Yin
Consultant phone
+27 11 303 8300
Job Reference
JN-042026-7007785