Operations Manager

About Our Client

An organisation operating within the shipping industry

Directed operational and logistics functions, ensuring service reliability, operational efficiency, and regulatory compliance.
Led high-performing teams across logistics, transportation, cargo, and asset management activities.
Championed continuous improvement initiatives to streamline processes, optimise costs, and enhance customer service.
Managed supplier and contractor relationships, including contract negotiations and performance reviews.
Oversaw budget planning, cost control, and resource allocation to maximise operational effectiveness.
Established performance metrics and governance frameworks to drive accountability and operational excellence.
Developed and executed strategic initiatives to improve asset utilisation, supply chain performance, and business outcomes.
Ensured alignment between operational objectives and broader commercial and organisational goals.

A successful Operations Manager should have:

Bachelor's degree in Logistics, Supply Chain Management, Maritime Studies, Business Administration, or a related field.
Minimum of 8 to 10 year's experience in shipping, logistics, freight forwarding, port operations.
Proven track record in operational management, including planning, execution, performance monitoring, and process optimisation.
Strong leadership experience with the ability to manage, coach, and develop multidisciplinary teams.
In-depth knowledge of shipping operations, vessel scheduling, customs regulations, import/export procedures, and logistics best practices.
Experience managing budgets, KPIs, vendor relationships, and customer service performance.
Excellent problem-solving, decision-making, and stakeholder management skills.
Strong communication and negotiation abilities with customers, suppliers, port authorities, and internal teams.
Proficiency in using relevant logistics software and tools.
Excellent communication and organisational abilities.