Account Manager - global molecular diagnostic organisation, South Africa
The hiring manager got in touch with us a short while after we had first contacted them enquiring about their current vacancies. After outlining the benefits of our proposition, the client agreed to work with us exclusively on the recruitment of the role for two weeks.
Our two main difficulties in this case were:
1. The client had no previous knowledge of Michael Page, so a significant amount of time was spent introducing the company.
2. The client required a candidate who had a master’s degree as well as sales experience.
The role of account manager was to be based locally but we had to adhere to the strict instructions given concerning the calibre of candidate required. We listened carefully to their requirements and considered their views on various establishments in the industry to help aid the search.
The first step towards finding a candidate was to assess our existing database, but in this instance it did not yield a match. We also created a highly specific and attractive web advert that effectively conveyed the client’s stringent requirements. Making full use of the relevant job boards was also crucial for success. Through careful research and sector analysis, we pinpointed the most effective places to position our advertising. Our web advert proved to have the highest success rate in terms of appropriate candidates applying to the job.
After a thorough screening process, the long-list was narrowed down to six candidates. After assessing their skills, personality and team fit for the organisation, we went on to present the client with two suitable candidates.
It was a successful process that started in April and ended in July when the placement was made. The client showed their satisfaction with the quality of candidates and professionalism demonstrated by Michael Page by making a two week exclusivity period into a four month exclusivity period. Alongside the interviews we also had to prepare candidates for presentations. Good communication was vital in ensuring that candidate interest remained high throughout the process of deliberation.
Five months later we were contacted by the same hiring manager again, who advised us that she was now in the market for new opportunities. A client turned candidate, working with us exclusively, is a huge testament to client satisfaction.