Technical Compliance Manager

Thw Technical Compliance Manager must be responsible for the following:

• Provide direction and assistance to the PSD /Quality/ Sales / Management teams on the interpretation of various technical standards, regulatory specifications and industry requirements.
• Provide Technical interpretation support and training to Regulators, Clients and team members where required, or necessary.
• Ensure technical procedures and processes are adhered to by all staff.
• Provide industry regulatory and requirements clarifications and guidance to regulators and clients.
• Provide support and guidance on new product test plans that the PSD department is going to test.
• Reviewing of Reports as existing Technical Signatory and assist with Client queries and complaints where relevant to support Quality from a technical perspective.
• Keep up to date with Legislative Requirements as communicated by Licensing & Regulatory Management to develop and update Test Plans, Checklists, and create Gap Analysis as applicable.
• Be an expert in South African, African and related European market's technical standards and Regulatory markets for all product types and provide internal or external training.
• Advise on the technical development occurring in the gaming industry for BMM to be ready to compete in the new technological space i.e. game trends, cybersecurity, RNG's, Geolocation, Platform architecture etc.
• Support the ISO/IEC 17025/17020 accreditation's and any other markets
• Work with the Quality Management, PSD Management and staff to maintain accreditation and ensure no non-conformities are found during audits
• Performs an annual Technical Compliance Desktop Audits.
• Provide weekly/monthly Technical Compliance reports/information to executive management and attend all meetings as required.
• Demonstrates persistence and resourcefulness even in difficult or stressful situations to ensure work outcomes are achieved.
• Proactively resolves technical and regulatory challenges to ensure compliance and work outcomes are achieved.
• Takes responsibility for achieving results within own level of authority.
• Works with internal and external business relationships to ensure mutual performance expectations are clear, reviewed and corrective action is taken where appropriate.
• Respond to internal queries and emails in a timely manner.